4 Tools That Can Help You Provide Better Tech Support to Your Customers

Customers are the lifeblood of any growing company. Their return business brings reliable income and their referrals help you widen your reach. According to the Adobe Digital Index Report, 40 percent of an American business's revenue comes from repeat or return buyers, who are only eight percent of a business's overall visitors. This means a small percentage of your customers are helping you pay the bills every month.

By nurturing that eight percent and hopefully watching your repeat customer base grow, you can keep your monthly cash flow strong. Fortunately, there are multiple tools you can use to better interact with your customers, while also keeping your response times short. Here are a few tools that are designed to support your customer service efforts.

7 website tricks every marketer needs to know

Did you know the average website only converts about 3% of visitors? So what about the other 97% of potential customers? Sadly, most people don't do anything about it. Instead of showing you how-to get more visitors that will leave your site, let's plug your leaky funnel and convert more of the people who are already arriving at your site each and every day. Even if you implement just a fraction of what you're about learn here, it will make a real difference in your business.

Email Marketing: How to handle negative responses

Being in the world of marketing for almost a decade makes you get used to the client response, whether it is good or bad. The question arises immediately is how to deal with the negative responses, how to convert negative responses into a hot response? However, if good responses benefit you bad responses give you experience and enables you to learn & understand where you’re lacking. Being a marketer, at some or the other point you will have to come across such situations.

A cost effective approach to outsourcing digital marketing

Using a digital marketing firm is certainly an effective way to meet all the marketing needs of a growing tech venture. Many excellent firms that do a great job can be found in any given city.
The advantage of using a digital marketing firm is both the level and depth of expertise that they can offer their clients. A full service firm can create an integrated approach to all marketing efforts that pulls together social media, search optimization and marketing content development.
That being said, using a full service digital marketing firm is expensive. Many marketing firms shy away from working with start-up as the basic budget is often more than most bootstrapped businesses can afford.