According to Jay Abraham, also known as the
“Billion Dollar Man,” being a true entrepreneur has always been about finding a
way to connect with the human spirit and providing value to people’s
lives. This may sound easy, but accomplishing it is rare.
In his time in the
industry, Abraham has become a renowned force in original thinking, and his
work has helped generate billions of dollars in increased capital within
hundreds of industries.
Abraham recently shared
with me some of the valuable lessons he’s learned in his more than three
decades as a preeminent business-growth expert and direct-marketing
guru. His observations will get you thinking about how you can implement
these creative ideas in your own business.
1. Connect with human
nature.
“Human psychology makes
us predictable creatures,” Abraham said. We like the familiar.
“Who we are as people
isn’t going to change, and that means that the methods we use to reach people
-- and how we market to them -- are enduring and translatable, even as the
tools we use may change. They just have to be modified. So if you’re
talking about how you are going to do marketing through an email, how to use it
in social media -- it’s a different construction, but the drivers have never
changed.”
People care about what
benefits you can provide them, how you can fulfill their desires and goals, and
how their problems, fears and difficulties can be reduced. According
to Abraham: “You’ve got to be able to put into words for people the
feelings or the desires or the fears that they struggle with but have
never acknowledged.”
2. Be aware of shrinking
attention spans.
Abraham said while human
nature is a constant; attention spans aren’t. Different people are able to
listen for different lengths of time, and when you were born matters.
"What era you were born in," he said, "Baby Boomer, Gen Y or Gen Z, is an indication of how
long you will stay focused.”
He noted that people in
the present era have far shorter
attention spans, which is both wonderful and terrible. Abraham chooses to focus
on the positive. “It’s wonderful if you understand that the key to
everybody’s heart and mind -- and also wallet -- is determined by making it
really clear that you can deliver something they really crave.”
3. Take a critical look
at your processes.
One of the biggest
mistakes businesses make is failing to take a critical look at the strategies
they use to market their product or service. “Most people end up following
the approaches that everyone else does because they don’t look beyond their
industry,” Abraham said. They end up doing what they do -- not because
it’s the best, fastest or most profitable way -- but because they
model what everybody else does.
However, Abraham explained,
if you introduce methodologies, approaches and strategies that may be
commonplace in another industry, but that are new to your industry, you can
blow people away.
“Most people never learn how to maximize their
selling approach because they spend their whole business life focused on the
selling approach, which they never look at critically,” he said.
Sometimes even a small
tweak can have significant results. Abraham said he once helped a furniture
store increase its sales simply by studying how they greeted people. “We
tested approximately 30 different ways of merely greeting people at the front
door,” he said. “One way we discovered tripled the number of people that
bought and tripled the size of their sale, and also massively increased the
repeat and referral business.”
4. Stop making excuses
and get creative.
Don’t let a seemingly
insurmountable roadblock keep your business from moving forward. Be creative
and flip the problem on its head.
For instance, many
companies complain that they can’t get a loan or don’t have the capital that
will help them expand and grow. But you don’t have to have capital to
accomplish this goal. Abraham’s
advice -- if you are looking to expand your manufacturing and open up new
retailers, look for another business that is complementary, not competitive,
and create a mutually beneficial partnership to share assets.
“Look for someone who’s
got a big factory they’re not utilizing fully, that’s already got salespeople
and retail distributors in your areas, and do a partnership,” Abraham
said. “What company wouldn’t be interested in an ancillary,
incremental or sustainable windfall income as long as it doesn’t
compromise their main business?”
5. Develop a strategy of
preeminence.
The next step is to
become preeminent at what you do, which means taking on the role of a trusted
provider. “You’ve got to have an alternative view of life that is
different than everybody else, so you’re not just a commodity,” Abraham
said. “You’ve got to be able to distinguish yourself and be a provider of
advice, not just the taker of a transaction.”
Most important, you have
to be able to create value and add a meaningful difference to the lives and experiences of your
customers. Abraham’s tip -- “What’s going to make you preeminent is
falling in love with the clients you serve and living in a world where you see
the impact of what you’re doing.”
6. Become an
entrepreneur, not a proprietor.
Being impactful and
providing real value to your clients is how you will truly make a difference,
according to Abraham. “It’s also the main distinction between being a
forward-thinking entrepreneur and a business proprietor.”
Most people never become
true entrepreneurs. Instead, they become commonplace business proprietors, or
someone who seeks to meet a basic standard in business. They don’t raise the
bar. “A proprietor is just trying to provide a good commodity; their goals
are really just to make a living,” Abraham noted. “An entrepreneur starts
before he or she even opens, with a vision of ‘How am I going to make this
experience better? How am I going to make it so desirable that people can’t
help but come back?’”
7. Ask yourself the
ultimate question.
Finally, you have to have
the confidence to overcome the internal struggles that torment so many would-be
entrepreneurs. “It’s ‘Am I worthy of the goal?’ Meaning, can I really keep this
small business stable or growing? Is my ingenuity, tenacity, sales-marketing
ability really enough to keep this going?”
When you recognize how
much you can achieve by putting in the effort, and by knowing what tools are
available to you and how much value you can contribute, then you know you are
on the right path.
When that happens,
Abraham said, “your question becomes not ‘Am I worthy of the goal?’ but
instead, ‘Is the goal worthy of me?’”
Written By:
Deep Patel
Credit:
Entrepreneur.com
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