With mobile search becoming one of the primary ways that Internet users
find new businesses, it’s very important for companies to focus on how they can
drive more calls from mobile. With any business, the end goal is to convert the
people viewing your page or searching for your industry into paying customers.
Surveys and consumer feedback have shown that the thing most people look for
during a mobile search is a phone number—if there is no phone number, they will
quickly move on to another competitor.
However, by having a mobile strategy, you can greatly increase your
customer conversion rate. There are proven strategies that can help you drive
more calls from mobile.
Embrace Social Media Marketing
Over half
of Internet use is through mobile, but an even greater percentage of social
media use is done through smartphones and mobile devices. The vast majority of
people on Facebook and Twitter are on their mobile devices, and this number is
only expected to grow each year. Social advertising that uses “Calls-to-Action”
(CTAs), so that customers can instantly click “Call Now” buttons and connect
with your service, will be one of the main mobile
marketing trends in the years ahead.
Optimize Your Web Page for Mobile
With mobile search,
your business’s information should appear directly on Google during relevant
searches. However, many Internet users will still move beyond search engines
and go directly to your site. This is why it’s crucial to have CTAs directly on
your web page, and to also optimize your landing page to drive more calls.
Feature your phone number prominently and include web forms through which
consumers can quickly sign up or contact your company.
Use Data and Analytics
With any mobile page, it’s important to use analytics and data to
determine your conversion rate, as well as which elements lead to conversions.
By using Google Analytics and other similar tools, you can determine how much
time people are spending on your page, what causes them to leave the page,
etc., but you can’t connect that data to individual callers. Now, however, you
can use call-tracking tools to connect callers to their web use (such as the
keywords they searched or how long they spent on your page), thus allowing you
to get a whole new range of analytics and data to use.
Analyze Keywords
One of the other benefits of call tracking is that it can be used to see
what keywords each individual caller searched that led them to your web page.
By using call tracking, you can easily narrow down not only which of your
keywords bring the most people to your web page, but also which ones are the
most successful at actively converting people into paying customers.
Test Your CTAs
Layout, design, and content can have a big impact on your CTAs. Even
something as simple as moving the placement of the “Call Now” button or
changing the CTA’s wording could end up increasing or decreasing your number of
conversions. This is why it is important to use A/B testing on your CTAs and
analyze the impact they have on your conversion. Play around with layout,
design, and the content of your web page to see what impact the changes have on
the number of customers calling your business.
Source: numerounoweb.com
Source: numerounoweb.com
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